"Unknown destination for this carrier/class" message when importing transaction

The message "Unkown destination for this carrier/class" when importing transactions in in Business Manager.
Products affected: Business Manager

Issue

The message "Unknown destination for this carrier/class" appears when trying to import transactions. As a result, transactions failed to import.
importing-transactions-failed_500x144

Cause

Import file is in the wrong format.

Resolution

Check your input file format and re-import. If the issue persists, chat with us.

Permissions Required

Admin

UPDATED: July 13, 2023