Zeroing the scale on the PitneyShip Cube

Learn how to zero the scale on the PitneyShip Cube.
Products Affected: PitneyShip™ Cube, PitneyShip™ Mobile, PitneyShip™

You can reset the scale to zero to prevent incorrect package weight. Before zeroing the scale, remove any packages or envelopes from the scale.

From the PitneyShip Mobile app:

  1. Tap More.
  2. Tap About Device.
  3. Tap Zero Scale.

The scale will now zero out the weight.

From PitneyShip:

  1. Click the gear icon to access settings.
  2. Click on PitneyShip Cube.
  3. Click on the zero scale arrow.

The scale will now zero out the weight.

If you need further assistance, please contact us.

UPDATED: November 01, 2022