Zeroing the scale on the PitneyShip Cube

Learn how to zero the scale on the PitneyShip Cube.
Products Affected: PitneyShip™ Cube, PitneyShip™ mobile app, PitneyShip™

You can reset the scale to zero to prevent incorrect package weight. Before zeroing the scale, remove any packages or envelopes from the scale.

Watch this video or follow the steps below to learn how to zero the scale on your PitneyShip Cube.

From the PitneyShip mobile app:

  1. Tap More.
  2. Tap About Device.
  3. Tap Zero Scale.

The scale will now zero out the weight.

From PitneyShip:

  1. Click the gear icon to access settings.
  2. Click on My Devices.
  3. Click on the zero scale arrow.

The scale will now zero out the weight.

 

 

UPDATED: October 12, 2023