Incorrect label orientation when printing a shipping label on the PitneyShip Cube
Learn how to resolve shipping label print orientation issues.
Products Affected: PitneyShip™ Cube, PitneyShip™, PitneyShip™ Mobile
Your shipping label is printing out with the wrong orientation.
The incorrect format is selected in printing options.
Update printer settings in PitneyShip
Update printer settings in the PitneyShip Mobile app
Solution 1: Update printer settings in PitneyShip
- Click the gear icon in the upper right-hand corner.
- Click Print Options.
- To set your preference for all labels, check the Set this as default print preference check box.
- Select 4 x 6 as your label size.
Solution 2: Update printer settings in the PitneyShip Mobile app
- Tap More.
- Tap Printer Options.
- Tap Roll (4 x 6).
If you need further assistance, please contact us.
UPDATED: October 31, 2022