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Clearing an envelope jam on the SendPro MailCenter 3000

Follow these steps to clear an envelope jam on your SendPro® MailCenter 3000.
Products affected: SendPro® MailCenter 3000

Issue

Envelopes are jamming.

Resolution

Follow these steps to clear an envelope jam on your SendPro MailCenter 3000 system.

  1. Lift the (a) feeder W-O-W transport cover and the (b) printer cover.
    3000_feed_WOW_trans_cov_dn_up
  2. Pull up and to the left on the top release lever.
    3000_Top_Rel_lever1-2
  3. Lift up on the (a) W-O-W transport release lever and the (b) printer transport release lever.
    3000_Lift_WOW_trans_prnt_rel_lever
  4. Remove any mailpieces from the W-O-W transport and printer transport area.
  5. Lift up the lower release lever and remove the mailpiece.
    3000_Lift_low_rel_lever
  6. Push all release levers down and make sure they snap into place.
    3000_All_rel_levers_dn
  7. Close all covers and resume printing.

UPDATED: June 15, 2023