Replacing the tape on the SendPro MailCenter 1000, 2000, and 3000
Replace the tape roll in the meter when a red stripe appears.
Products affected: SendPro® MailCenter 1000, SendPro® MailCenter 2000, SendPro® MailCenter 3000
Replace the tape roll in the meter when a red stripe appears.
The SendPro MailCenter 1000 and SendPro MailCenter 2000 uses adhesive tape. The SendPro MailCenter 3000 can use either adhesive or gummed tape. A red stripe appears along its edge approximately 36 inches from the end which indicates the tape is running low. There is also a black stripe that tells the meter when it is out of tape. At this point the meter stops printing.
Important: If you do not use Pitney Bowes supplied tape, you will not be able to determine when the tape is running out and this may cause a jam.
- Select Settings from the Home screen.
- Select Hardware.
- Select Tape.
- Select << Rewind to bring the tape back for removal.
- Open the supplies cover.
- Remove the old tape core from the feeding area.
- Tear or cut (preferred method) off the end of the new roll tape to leave a straight edge.
- Drop the new roll tape into the well. Make sure the leading tape edge comes up from under the roll and to the right.
- Select Feed forward >>. The meter will advance the tape feed drive.
- Insert the lead edge of the tape into the entrance guide. The meter will advance the tape to the proper position.
- Close the cover.
- Select Home to return to the Home screen.
UPDATED: July 09, 2026