Installing the PitneyShip Cube driver on an additional computer for PitneyShip, PitneyShip Pro, and PitneyShip Enterprise
Learn how to install the PitneyShip Cube driver on an additional computer.
Products Affected: PitneyShip™ Cube, PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise
After initially installing your PitneyShip Cube, you may need to install the driver on another computer.
- Prepare on your PitneyShip Cube
- Set up the PitneyShip Cube on a Windows PC
- Set Up the PitneyShip Cube on a Mac
Prepare your PitneyShip Cube
- (Optional) If you will be using the wired connectivity method, plug the USB cable into your Cube and your computer now.
- Turn on your PitneyShip Cube. The Cube must be powered on to complete the installation process.
Set up the PitneyShip Cube on a Windows PC
- Log in to PitneyShip or PitneyShip Pro on the additional computer.
- Click Settings > My Devices.
- Click Setup your PitneyShip Cube.
- Click Start Set Up.
- Click Get Started.
- Click Download DeviceHub.
- Once the download is complete, open the DeviceHub_CubevXX.XX.X.exe file. This will launch the guided installation.
- Click Install. DeviceHub and the PitneyShip Cube driver will install.
- When the installation is complete, click Finish.
- When asked, "How do you want to connect your Cube?" select either USB or Wi-Fi.
USB (Wired) Connection
- Go to Start > Settings > Printers and Scanners. Confirm that the printer driver installation was successful. Your PitneyShip Cube will be on your printer list as Pitney Bowes Printer and Scale.
- Once you have confirmed the installation was successful, return to PitneyShip and click Close.
- Click Next. This may take a few minutes.
- Sign in to DeviceHub:
- Select Sign in Here to sign in in the DeviceHub window, or
- Select Sign in with Browser to sign in in a new browser tab.
- Select your location from the drop-down menu and click Next.
Wi-Fi (Wireless) Connection
- Click Yes if your PitneyShip Cube has a slow blinking light. If your PitneyShip Cube has a fast blinking light, or shows a different LED color, tap No.
- Select your Wi-Fi network and click Next.
- If you do not see a list of Wi-Fi networks, click Refresh list and select your Wi-Fi network.
- Note: Your PitneyShip Cube must connect to the same network as your Windows PC.
- Enter your Wi-Fi password and click Next.
- Your PitneyShip Cube will now connect to your Wi-Fi network. This may take a few minutes. Once your PitneyShip Cube is connected, click Close.
- Click Next. This may take a few minutes.
- Sign in to DeviceHub:
- Select Sign in Here to sign in in the DeviceHub window, or
- Select Sign in with Browser to sign in in a new browser tab.
- Select your location from the drop-down menu and click Next.
Set Up the PitneyShip Cube on a Mac
- Log in to PitneyShip or PitneyShip Pro on the additional computer.
- Click Settings > My Devices.
- Click Setup your PitneyShip Cube.
- Click Start Set Up.
- Click Get Started.
- Click Download DeviceHub.
- Once the download is complete, open the DeviceHub_CubevXX.XX.X.exe file. This will launch the guided installation.
- Click Continue to start the guided installation.
- Click Install.
- If prompted, enter your system password and click Install Software. DeviceHub and the PitneyShip Cube driver will be installed.
- If prompted, enter your system password and click Update Settings.
- When the installation is complete, click Close.
- When asked, "How do you want to connect your Cube?" select USB or Wi-Fi.
USB (Wired) Connection
- On your computer, select Finder > Applications > System Preferences > Printers and Scanners. Confirm that the installation was successful. Your PitneyShip Cube will be in your printer list as Pitney Bowes Printer and Scale.
- Once you have confirmed the installation was successful, return to PitneyShip and click Close.
- Click Next. This may take a few minutes.
- Sign in to DeviceHub:
- Select Sign in Here to sign in in the DeviceHub window, or
- Select Sign in with Browser to sign in in a new browser tab.
- Select your location from the drop-down menu and click Next.
Wi-Fi (Wireless) Connection
- Tap Yes if your PitneyShip Cube has a slow blinking light. If your PitneyShip Cube has a fast blinking light, or shows a different LED color, tap No.
- Select your Wi-Fi network and click Next. If you do not see a list of Wi-Fi networks, click Refresh list and select your Wi-Fi network. Note: Your PitneyShip Cube must connect to the same network as your Mac.
- Enter your Wi-Fi password and click Next.
- Go to Finder > Applications > System Preferences > Printers and Scanners.
- Click the + icon.
- Select Bixolon Printer and Scale.
- Under the Use drop-down menu, select PitneyBowes Printer and Scale and click OK.
- Click Add.
- Confirm that the Bixolon Printer and Scale is showing in your Printer list.
- Return to PitneyShip and click Close.
- Click Next. This may take a few minutes.
- Sign in to DeviceHub:
- Select Sign in Here to sign in in the DeviceHub window, or
- Select Sign in with Browser to sign in in a new browser tab.
- Select your location from the drop-down menu and click Next.
UPDATED: January 16, 2026