Ground rates are missing on the SendPro MailCenter

The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground® on the SendPro® MailCenter.
Products affected: SendPro® MailCenter 1000, SendPro® MailCenter 2000, SendPro® MailCenter 3000

Issue

The ground and parcel services are missing from the menu.

Cause

The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground®.

Resolution

Follow the instructions to use the new service, and to replace your presets and inscriptions.

UPDATED: July 07, 2023