Ground rates are missing on the SendPro MailCenter

The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground®.

Products affected: SendPro® MailCenter

Issue

The ground and parcel services are missing from the menu.

Cause

The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground®.

Resolution

Follow the instructions to use the new service, and to replace your presets and inscriptions.

UPDATED: November 02, 2026