Dropping off a package that's been received in PitneyTrack without a reserved locker at the ParcelPoint Smart Lockers

You can receive a package in PitneyTrack without reserving a locker, then choose an available locker and add a recipient's package to that locker directly at the kiosk, The kiosk will recognize the recipient from the tracking number.

1. Tap the Log in icon on the Home screen, or if you have a user barcode, scan it to log in to the locker bank.
   
2. Enter your Username and Password.
   
3. Tap Sign in to continue.
4. Scan the shipping label barcode or enter the tracking ID of the package.
   
   To enter the tracking ID, tap Enter Tracking ID.
   
5. Tap Done. The kiosk will recognize the recipient from the tracking number.
6. Choose the locker size.
   
7. If the recipient requires a wheelchair-accessible locker (14-48 inches above the floor), select Accessible. If the recipient has "Accessibility accommodations" selected in the address book, the kiosk will automatically select an accessible locker.
   
8. Once you select the size, tap Continue. The kiosk screen then displays the locker number and the system opens the locker.
   
9. Place the package in the locker and close the locker door. Return to the kiosk.
   
10. Tap Done.

Related topics

• Reopening a locker
• Choosing another locker
• Receiving a package from the desktop
• Receiving a package in the mobile app