Dropping off a package that's been received in PitneyTrack without a reserved locker at the ParcelPoint Smart Lockers

You can receive a package in PitneyTrack without reserving a locker, then choose an available locker and add a recipient's package to that locker directly at the kiosk.
Products affected: ParcelPoint™ Smart Lockers

You can receive a package in PitneyTrack without reserving a locker, then choose an available locker and add a recipient's package to that locker directly at the kiosk, The kiosk will recognize the recipient from the tracking number.

  1. Tap the Log in icon on the Home screen, or if you have a user barcode, scan it to log in to the locker bank.
    ParcelPoint lockers log in icon
  2. If prompted, enter your Username and Password, then tap Sign in to continue.
  3. Optional: If you have handheld barcode scanner in the locker bank, scan the barcode to open the storage locker that holds the scanner. 
  4. Scan the shipping label barcode or enter the tracking ID of the package.The kiosk will recognize the recipient from the tracking number.
    ParcelPoint Scan Shipping Barcode screen
  5. Choose the locker size.
    ParcelPoint Choose Locker Size screen
  6. If the recipient requires a wheelchair-accessible locker (14-48 inches above the floor), select Accessible. If the recipient has "Accessibility accommodations" selected in the address book, the kiosk will automatically select an accessible locker.
    ParcelPoint Choose accessible Locker
  7. Once you select the size, tap Continue. The kiosk screen then displays the locker number and the system opens the locker.
    ParcelPoint Place Package in Locker screen
  8. Place the package in the locker and close the locker door. Return to the kiosk.
    ParcelPoint Place Package in Locker screen
  9. Tap Done.

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UPDATED: July 08, 2024