Creating a domestic shipping label in PitneyShip

You can create and print a shipping label for a domestic package.

Products affected: PitneyShip®

You can create and print a shipping label for a domestic package.

You may need to install DeviceHub in order to print your label. For more information, see:

In this article:

Quick Steps

  1. If you need to change the Sender address, select it from the Sender Address menu..
  2. Enter the Recipient address, or select the address book icon to choose one from the address book.
  3. Select the package type from the Packaging Type menu.
  4. Enter the package dimensions and weight if required for the package type.
  5. Select Select Rates and Services.
  6. Choose the service you want to use and select Choose Service.
  7. Fill in the Cost Account and any optional Reference fields if needed.
  8. Select Print Shipping Label, choose your printer and options, and select Print.
    Note that certain types of printing require DeviceHub to be installed. For more information, see:

For more details about any of these steps, see the sections below.

Sender

  1. Select Shipping & Mailing > Create Shipping Label.
  2. (Optional) To use a preset, select Use a Preset.
    Use a Preset
  3. If you need to change the sender address, select the address under Sender in the upper left and select one of the following options:
    • To make a change to the currently selected address, select Edit sender address, make the necessary changes, and select Done.
    • To enter a new sender address, select Add new sender address, enter the address, and select Done.
    • To select a different sender address from your address book, select View all senders and select the desired address.
      Select sender address

Recipient

  1. Enter the recipient address, or select the address book icon to select an address from the address book.
    sm-address-book-icon
    • If the recipient address is a residential address, check the Residential box below the address.
  2. To send tracking and delivery emails to the sender or recipient, select the desired boxes under Email the tracking number and Email when the shipment is delivered. To send tracking and delivery emails to addresses other then the sender or recipient, enter the email addresses in the Additional Emails boxes.
    Email checkboxes on create label screen

Packaging

  1. To use carrier-specific packaging, or to view rates from only one carrier, select the desired carrier from the Filter By menu.
    Filter By carrier menu
  2. Select the package type from the Packaging Type menu.
    Packaging Type menu
  3. Enter the package dimensions and weight if required for the package type.
    Package dimensions and weight
  4. If you are shipping with USPS and your package contains hazardous materials, select Does this parcel contain anything potentially Hazardous?.
  5. If you are sending an envelope that is thicker than 3/4" or is non-bendable, select Envelope is more than 3/4" thick or is non-bendable. The Packaging Type will change from My Envelope to My Box and you will need to enter its Length, Width, and Height.

Rates and Services

  1. Select Select Rates and Services.
    sm-select-rates-svcs-btn
  2. Select the service you wish to use. Use the menus at the top to change the Carrier, Ships On date, or Ship From ZIP Code.
    Carrier services filters
    • If you select a carrier-specific package type, you will only see rates from that carrier.
    • If you change the Ships On date, the available carriers will change to show only carriers that can deliver on that date. If you change the carrier, the available Ships On dates will change to show only dates on which that carrier can deliver.
    • The Ships On date automatically advances to the next day at 8PM local time.
  3. By default, services are sorted by Price. To sort by delivery date, click on the Deliver By column heading.
  4. To use the calendar view, select the calendar icon.
    Calendar icon
  5. Once the service has been selected, choose any extra services you wish to add. Select Show More to see all of the available services.
    Show More button
  6. Once all services are chosen, select Choose Service.
    sm-choose-svc-btn

Accounting and Reference fields

  1. If you use cost accounts, either click in the Cost Account field and start typing the cost account name or code to search, or select the search icon to view the entire account list.
    Search the Cost Account menu
  2. (Optional) Enter References and Notes as needed.
    • Memo/Reference: The contents of this field will print on the shipping label and be included in the tracking notification email. It is limited to 30-40 characters depending on the carrier. It will appear in your history. For UPS and FedEx, this field is also sent to the carrier and will appear on your carrier invoice.
      sm-memo-ref-field
    • Select More Reference Options to access these additional fields.
      More Reference Options
      • Reference Two: For FedEx, this field is called Department and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Reference Three:  For FedEx, this field is called Invoice and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Reference Four: For FedEx, this field is called PO# and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Shipper Ref: This field may be used for anything up to 40 characters. It will appear in your history.
      • Transportation Ref: This field may be used for anything up to 40 characters. It will appear in your history.
      • Shipping Notes: This field can contain any notes about the shipment up to 500 characters (255 for FedEx) and will be included in the tracking notification email. It will appear in your history.
  3. If necessary, select your payment method (varies by carrier).
    Select Payment Method

Printing the label

  1. To print the label using the default printer settings, select Print Shipping Label. To print the label using different printer settings, select Print Options.
    Print Shipping Label button
    1. Select the items to print. Uncheck the boxes for any items that you do not want to print.
      sm-select-items-to-print
    2. Select the Printer, Print Size, and Format if applicable.
      sm-select-printer-size
      Note that certain types of printing require DeviceHub to be installed. For more information, see:
    3. (Optional) To print a test label, select Print Sample.
    4. To print the label, select Print.
      sm-print-email-btns
    5. To email the label instead of printing it, select Email, enter the email address, and select Pay and Send Email.
      Important: Emailed labels expire after 1 day.

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UPDATED: June 27, 2025