"Invalid address provided E412 - The delivery information does not match data for this city" message in PitneyShip or PitneyShip Pro
When creating a shipping label, the message "There was an error generating your label. Invalid address provided E412 - The delivery information does not match data for this city," appears.
There is a formatting issue with the sender address.
- On the Create Shipping Labels screen, click on the Sender address and select Edit sender address.
- Delete and reenter the sender address, making sure that all of the information is correct.
- Select Done.
- Try printing the label again.
UPDATED: October 09, 2023