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Viewing user activity in PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Asset, PitneyTrack Inbound, PitneyAnalytics, and the Locker Management Module

Administrators can see users' signins to the system and activity such as creating and editing items in the system.

Products affected: PitneyShip® Pro, PitneyShip® Enterprise, PitneyTrack® Asset, PitneyTrack® Inbound, PitneyAnalytics®, Locker Management Module

Administrators can see users' signins to the system and activity such as creating and editing items in the system. The logs are updated hourly.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > Activity Logs.
  2. Select the tab for the type of activity you wish to view:
    • Sign In Log: Users signing in to and out of the system
    • Event Log: User activity such as creating and editing items
    • Login Policy: Users accepting the login policy
  3. (Optional) Select the calendar icon to change the date range displayed.
  4. (Optional) User the Search field to search for a user by email address.
  5. (Optional) Select the All Events and All Types menus to filter on the types of items.
  6. (Optional) Select the View Details tab to see more information about the event.

UPDATED: May 15, 2025