campusship.ups.com opens when clicking on Verify in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

campusship.ups.com opens when clicking on Verify to verify your UPS account because you have a UPS CampusShip account.
Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise

Issue

When clicking on Verify to verify your UPS account, it takes you to campusship.ups.com instead of the regular UPS login screen.

Cause

CampusShip usernames and passwords cannot be used to verify a UPS account.

Resolution

You cannot use your CampusShip username and password to verify your account in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise.

You must create a new UPS profile using an email address that has not previously had a UPS profile, add your UPS account numbers to that new profile, and use it to verify your account in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise.

Visit ups.com, click Log In, then click Sign up. Follow the on-screen prompts to create a new profile.

Related topics

UPDATED: June 04, 2024