Flashing red light on the Brother QL-1100 (1E44) or QL-1110NWB label printer in ShipAccel

Several different things can cause the red light to flash on the Brother QL-1100 or QL-1110NWB label printer.

Products affected: ShipAccel

The red light is flashing on the Brother QL-1100 (1E44) or QL-1110NWB label printer.

Several different issues can cause the red light to flash.

Solution 1: Ensure that the printer cover is closed tightly

If the issue is not resolved, try solution 2.

Solution 2: Ensure that you are using the correct roll

The correct roll for the Brother QL-1100 or QL-1110NWB label printer is DK-1247 (Pitney Bowes part #SL-DK-1247).

If the issue is not resolved, try solution 3.

Solution 3: Reinstall the paper roll

For instructions, see the QL-1100 operator guide.

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UPDATED: November 04, 2025