Setting up a UPS account in ShipAccel
In order to ship with UPS in ShipAccel, you first need to activate your UPS account in ShipAccel.
- UPS Pitney Bowes Rates account (All subscription levels)
- Your own UPS account (Enterprise subscriptions only)
Pitney Bowes UPS Rates account (All subscription levels)
No matter which type of ShipAccel subscription you have, you will be able to set up a Pitney Bowes UPS Rates account. With this type of UPS account, Pitney Bowes charges your credit card on file for each UPS label you print and forwards those payments on to UPS. You do not need to have your own UPS account. Credit card fees are shown below the label cost on the Create Shipping Label screen. Fees vary by location.
Adding a UPS PB Rates account your entire enterprise/organization
- Select Settings > Carriers.
- Select the Activate button next to UPS.
- Select I agree to UPS terms and conditions.
- Select Activate Now.
- Select Close.
- Go to Settings > Payment Methods > Usage Preferences to select a payment method for this account.
Adding a UPS PB Rates account for specific locations
You can set up one PB Rates account per location, up to 25 locations at a time.
- Select Settings > Carriers.
- Select Add Carrier > More Carrier(s) .
- From the Select Carrier menu, select UPS.
- Select Set up UPS - PB Rates Account.
- From the Location menu, select the locations for which you wish to create a PB Rates account (one account per location, up to 25 at a time).
- Select I agree to UPS terms and conditions.
- Select Add Carrier.
- Select the Activate button next to the UPS account.
- Select I agree to UPS terms and conditions.
- Select Activate Now.
- Select Close.
- Go to Settings > Payment Methods > Usage Preferences to select a payment method for this account.
Your own UPS account (Enterprise subscriptions only)
If you have a ShipAccel Enterprise subscription, you will need to have your own UPS account, which you will add to ShipAccel. With this type of UPS account, UPS invoices you for the UPS labels you print through ShipAccel when you use them.
- Select Settings > Carriers.
- Select Add Carrier > More Carrier(s) .
- From the Select Carrier menu, select UPS.
- Select Connect my UPS Account.
- In the Carrier Display Name field, enter a name for the account.
- Under Access Level, select which divisions and locations will have access to this account:
- Enterprise: All divisions and locations
- Division: Select the desired divisions
- Location: Select the desired locations
- Roles: Select the desired roles (PitneyShip Enterprise only)
- In the UPS Account Number field, enter your 9-digit UPS account number.
- (Optional) In the UPS Account Nickname field, enter a nickname for this account.
- If your UPS account has UPS Premier, select UPS Premier.
- If your UPS account has UPS My Choice, select UPS My Choice.
- Select Add Carrier.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: June 24, 2026