Networking requirements for PitneyShip, PitneyShip Pro, PitneyShip Enterprise, PitneyAnalytics, and ShipAccel
Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise, PitneyAnalytics®, ShipAccel
Use these network requirements to prepare your IT and local network environment for connecting the system to the internet. If you have extensive network security restrictions, your IT or network administrator may need these specifications to prepare for the installation.
URLs
The system must connect to certain URLs for its basic operation. These URL host names must be accessible from the device, without any obstructions. This includes being free of any SSL packet inspection, web filtering devices or software monitoring. Unless indicated otherwise, these URLs apply to all products.
SendPro 360 platform - All modules
- SendPro360: Applies to all inbound requests
- sendpro360.pitneybowes.com
- shipping360.pitneybowes.com
- admin.sendpro360.pitneybowes.com
- enrichtoken.sendpro360.pitneybowes.com
- api.sendpro360.pitneybowes.com
- SendPro360 SFTP: Applies to all inbound requests to SFTP
- sftp.sendpro360.pitneybowes.com
Receiving modules - All PitneyTrack products
- AirWatch: Tracking Assistant devices - For PitneyTrack Tracking Assistant Application
- cn700.awmdm.com
- Xamarin: Cloud - For PitneyTrack Tracking Assistant Application
- xaapi.xamarin.com
- Time synchronization servers: Cloud - For PitneyTrack Tracking Assistant Application
- time.nist.gov
Sending modules - ShipAccel and all PitneyShip products
- IOT Core with PB Static IP: Applies to all inbound requests to DeviceHub
- devicehub.pitneybowes.com
- SendPro360 Commercial/Global Outbound traffic: OPTIONAL. Use-case driven. Applies to all outbound traffic to the internet originating from PitneyShip.
- DLA MDM: Handheld dimensioner
- https://comet2.ct.pb.com
- https://pbdlsp1.pb.com
- https://pbgdspdlp1.pb.com
Lockers module
- ParcelPoint Smart Lockers:
- pitneybowes.com
- okta.com
- eloview.com
- teamviewer.com
- ssm.*.amazonaws.com
- smmessages.*.amazonaws.com
- ec2messages.*.amazonaws.com
- s3.*.amazonaws.com/
- us-east-1.amazonaws.com
- sending.us.pitneybowes.com
- us-west-1.amazonaws.com
- sendpro.pitneybowes.com
- api.pitneybowes.com
- api.sendpro360.pitneybowes.com
- www.google.com
- get.teamviewer.com
- manage.eloview.com
- content.eloview.com
- google.com/generate_204
- debian.pool.ntp.org
- 0.debian.pool.ntp.org
- 1.debian.pool.ntp.org
- 2.debian.pool.ntp.org
- pitneybowes.com
- okta.com
- logmein.com
Communication requirements
The connection uses these ports and protocols. The system will require access through your network and firewall therefore the ports 22 and 443 should be open.
Ports
Port 22
- SendPro360 SFTP
Port 443
- SendPro360
- IOT Core with PB Static IP
- AirWatch
- Xamarin
- Time synchronization servers
Port 80 (TCP/UDP)
- google.com/generate_204
Port 123
- NTP servers for sync to the clock
Port 8883 (TCP)
- AWS IoT MQTT for diagnostics
Port 53
- DNS lookup
Port 5938 (TCP / UDP)
- TeamViewer
IP Addresses
- 52.205.16.237
- 18.210.150.37
Email addresses
The following email addresses must be allowed so that users and recipients will receive email notifications from the system.
User Welcome messages / invitations
User password resets and package notifications
Multi-Factor Authentication (MFA) code verification emails
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: September 08, 2025