Printing an international paperless or electronic trade shipping label in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

You can create and print a shipping label for an international package using paperless or electronic trade services that allow you to upload your trade documents such as Certificate of Origin or Commercial Invoice.

Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise

When creating international shipping labels, you can use paperless or electronic trade services to transmit documents such as Certificate of Origin and Commercial Invoice.

Note: Service to international destinations may vary by carrier. For more information about carrier services, visit the carrier's website.

 

  1. Sender
  2. Recipient
  3. Packaging
  4. Rates and Services
  5. International Shipment Details
  6. Accounting and Reference
  7. Printing
  8. Additional customs information requirements for non-document shipments

1. Sender

  1. From the Shipping & Mailing menu, select Create Shipping Label.
  2. If you need to change the sender address, select the address under Sender in the upper left and select one of the following options:
    • To make a change to the currently selected address, select Edit sender address, make the necessary changes, and select Done.
    • To enter a new sender address, select Add new sender address, enter the address, and select Done.
    • To select a different sender address from your address book, select View all senders and select the desired address.
      Select sender address

2. Recipient

  1. Enter the recipient address, or select the address book icon to select an address from the address book
    sm-address-book-icon
  2. If the recipient address is a residential address, check the Residential box below the address.
  3. To send tracking and delivery emails to the sender or recipient, select the desired boxes under Email the tracking number and Email when the shipment is delivered. To send tracking and delivery emails to addresses other than the sender or recipient, enter the email addresses in the Additional Emails boxes.
    Email checkboxes on create label screen
  4. If you have the Denied Party Screening feature, select the Denied Party Screening Lookup button to check if the recipient is on the restricted party lists. If a matching recipient is found, a window will appear indicating which list the person is on. If you choose to ship to this person, you are accepting legal responsibility for the shipment.

3. Packaging

  1. Select the package type from the Packaging Type menu.
    Packaging Type menu
  2. Enter the package dimensions and weight if required for the package type.
    Package dimensions and weight
  3. If your package contains only documents, select Contains Documents only. If you select this, the Export Type will be set to Documents, the Description will be Documents only, the AES Exemption will be set to Value of each class of goods is $2,500 or less, and the Commercial Invoice will not be printed. For DHL Express, it will automatically fill in the Terms of Sale and select the Express Worldwide Doc service.

4. Rates and Services

  1. Select Select Rates and Services.
  2. Select the DHL Express or FedEx service you wish to use.
  3. Select Show More to expand the extra services.
  4. Select Paperless Trade (DHL Express), Electronic Trade Documents (FedEx), or UPS Paperless (UPS).
  5. Select Choose Service.

5. International Shipment Details

  1. Under International Shipment Details, select the Type of Export.
  2. Select Add First Item.
    Add First Item
  3. (Optional) If you have predefined customs product items, select an item from the Pick From Inventory menu.
  4. Complete the item information and select Save.
  5. If there is more than one item in your shipment, select Add Another Item and repeat.
  6. Select Save & Close.
  7. Select Add Customs or Edit Customs.
  8. If required, select the AES Exemption type. For further information, refer to the USPS.COM Postal Explorer.
  9. Complete the additional customs fields as required for the carrier and shipment. For non-document shipments, see the Additional customs information requirements below.
  10. Select Save & Close.

Upload your documents

Note: When using the FedEx Electronic Trade Documents service, the system will automatically transmit the certificate of origin and commercial invoice generated by FedEx, so you do not need to upload them.

  1. Under Supporting Documents, select Upload Documents.
  2. Select the paperless or electronic trade documents you wish to upload.
  3. For each document type, select Choose File, choose the file, and select Open.
  4. When finished adding documents, select Save & Close. Note that it may take 10-15 minutes for the documents to be uploaded.

6. Accounting and Reference

  1. If you use cost accounts, either click in the Cost Account field and start typing the cost account name or code to search, or select the search icon to view the entire account list.
    Search the Cost Account menu
  2. (Optional) Enter References and Notes as needed.
    • Memo/Reference: The contents of this field will print on the shipping label and be included in the tracking notification email. It is limited to 30-40 characters depending on the carrier. It will appear in your history. For UPS and FedEx, this field is also sent to the carrier and will appear on your carrier invoice.
      sm-memo-ref-field
    • Select More Reference Options to access these additional fields.
      More Reference Options
      • Reference Two: For FedEx, this field is called Department and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Reference Three:  For FedEx, this field is called Invoice and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Reference Four: For FedEx, this field is called PO# and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Shipper Ref: This field may be used for anything up to 40 characters. It will appear in your history.
      • Transportation Ref: This field may be used for anything up to 40 characters. It will appear in your history.
      • Shipping Notes: This field can contain any notes about the shipment up to 500 characters (255 for FedEx) and will be included in the tracking notification email. It will appear in your history.
  3. On the right side, select the box to agree to the conditions.
  4. Enter the Shipment Contents.

7. Printing

  1. To print the label using the default printer settings, select Print International Label and Documents.
  2. In the Print Options, select the items you wish to print. Uncheck the boxes for any items that you do not want to print. Any trade documents that you uploaded will not be available for printing.
  3. Select the Printer, Print Size, and Format if applicable.
  4. (Optional) To print a sample label, select Test Print. Test prints are for testing printer settings only and do not use any postage.
  5. To print the label, select Print.
  6. To email the label instead of printing it, select Email, enter the email address, and select Pay and Send Email.
    Important: Emailed labels expire after 1 day.

Additional customs information requirements for non-document shipments

Complete the Additional Customs Information fields for non-document international shipments to help your package clear customs quickly and avoid delays.

Important: Customs requirements vary by country. Check the requirements of the destination country before you ship, because missing or incorrect tax information can cause customs delays, additional fees, or clearance issues.

Choosing a tax ID type

Common tax ID types include the following items:

  • Employer Identification Number (EIN)
  • Value Added Tax (VAT)
  • Goods and Services Tax (GST)
  • Economic Operators Registration and Identification (EORI)
  • Cadastro de Pessoas Físicas (CPF)
  • Cadastro Nacional da Pessoa Jurídica (CNPJ)
  • Registro Federal de Contribuyentes (RFC)

Entering tax information

Complete the following fields. Many destinations require the recipient's tax information for customs clearance.

Tax information fields and what to enter

  • Tax ID Type: The tax ID type that the destination country requires, such as one of the types listed above.
  • Tax ID Number: The number that matches the Tax ID Type, exactly as the government or regulatory authority issued it.
  • Sender Tax Type: The tax ID type associated with you as the sender, such as EIN, VAT, GST, EORI, or another country-specific type.
  • Sender Tax ID: Your tax ID number that matches the selected Sender Tax Type. Make sure the number is accurate and up to date.
  • Recipient Tax Type: The tax ID type that the destination country requires for the recipient.
  • Recipient Tax ID: The recipient's tax ID number that matches the selected Recipient Tax Type. Confirm the number with the recipient before you ship.

Selecting the terms of sale

Select the Incoterm that reflects the agreement between you and the recipient. The Incoterm indicates who is responsible for shipping costs, duties, taxes, and customs fees.

Common Incoterms and who is responsible

  • DAP (Delivered at Place): The recipient is responsible for duties and taxes.
  • DDP (Delivered Duty Paid): The sender is responsible for duties and taxes.
  • EXW (Ex Works): The buyer assumes responsibility from the seller's location.
  • CPT (Carriage Paid To) and CIP (Carriage and Insurance Paid To): The sender prepays freight. Customs responsibilities vary based on the agreement.

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UPDATED: November 04, 2026