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Running a voids report in PitneyAnalytics

You can filter the Shipment Details Report to show voided transactions.

Products affected: PitneyAnalytics®

You can filter the Shipment Details Report to show voided transactions.

  1. Select Analytics > Reports.
    select Analytics > Reports
  2. Click Shipment Details Report.
    select shipment details report tab

  3. Use the filters to select the data you wish to view.
    analytics dashboard filters

    1. Filter: The default value is Division/Region.
    2. Division/Region: Select the divisions you wish to view.
    3. Location: Select the locations you wish to view.
    4. Decimal preferences: Select two or three decimal places.
    5. Date Range: Select one of the preset time periods, or select Custom Range to enter a specific date range.
    6. Refresh: Once you have selected all of your options, click the refresh icon to display the report.
  4. Click All Shipments and select All Voids.
    (Optional) Click All Voids and select Voided Labels or Voided Stamps.
    PitneyAnalytics shipment details report showing filter for void transactions
  5. (Optional) Use the Columns menu to add or remove columns from the report.
    Example: To add a stamps column showing weight groups for stamps, click Columns and select Refund Status and Refund Amount.

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Please note: This page has been translated using our advanced machine translation tools, specifically designed for Pitney Bowes content.

UPDATED: June 11, 2025