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"Contact Pitney Bowes" message on the SendPro Mailstation

Learn how to resolve the "Contact Pitney Bowes" message that appears when you try to add postage.

Products affected: SendPro® Mailstation, SendPro® Mailstation LITE (HZ0L) 

Issue

The "Contact Pitney Bowes" message appears when you try to add postage.

Resolution

If you encounter this error message, contact Pitney Bowes at the phone number provided. Be sure to note any reference code that appears in the error message.

UPDATED: June 16, 2025