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Presort Sequence field missing from Envelope Designer after export from ConnectRight Mailer

If you export a presorted list from ConnectRight Mailer to Envelope Designer and the presort sequence field is missing from list of fields to insert, follow this workaround.

Products affected: ConnectRight® Mailer, Envelope Designer

Issue

When exporting a presorted list from ConnectRight Mailer to Envelope Designer, the presort sequence field is missing from list of fields to insert.

Cause

There is a known issue in Envelope Designer where the last field in the Insert Field list is not visible if the mailing list contains many fields.

Resolution

To work around this issue, follow these steps to manually select the hidden last field:

  1. Open Envelope Designer and attach the mailing list.
  2. Select Edit > Destination Address > Insert Field.
  3. In the Insert Field list, select the last visible field in the list.
  4. Press the down arrow key on your keyboard once to move the selection to the hidden last field.
  5. Select Insert.

UPDATED: September 25, 2025