"Unable to create label - [120722] - error code 182279" message when creating UPS label in ShipAccel
If you receive this error, contact UPS at the number provided in the message.
Products affected: ShipAccel
Issue
When creating a UPS label, the following message appears:
Unable to create label
System error from ups
[120722] There is a non-technical issue with your request, in order to resolve you will need to contact UPS customer service at 1-888-851-4901. If outside the US/CA please contact local customer service and provide error code 182279.
Cause
UPS has flagged an issue with the UPS account being used for the shipment.
Resolution
Contact UPS at the number provided in the error message to discuss the error on the account.
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UPDATED: November 06, 2025