Scanning and shipping freight orders in PitneyShip Enterprise

You can scan freight orders that are already in the system and ship them as needed.

Products affected: PitneyShip® Enterprise

You can scan orders that are already in the system and ship them as needed.

This article only applies to the warehouse fulfillment version of PitneyShip Enterprise.

Addresses

  1. If you are not already on the Order Details page, go to Shipping & Mailing > Order Details.
  2. Enter the recipient name and address, or select the address book icon to select an address from the address book.
    sm-address-book-icon
    • If the recipient address is a residential address, check the Residential box below the address.
  3. If you need to change the Ship From address, select the address under Ship From and select one of the following options:
    • To make a change to the currently selected address, select Edit Sender Address, make the necessary changes, and select Done.
    • To enter a new sender address, select Add Sender Address, enter the address, and select Done.
    • To select a different sender address from your address book, select View all senders and select the desired address.
  4. To select a pickup location, select it from the Pickup Location Type menu.
  5. To select a delivery location, select it from the Delivery Location Type menu.
  6. To add an Ultimate Consignee, click Add next to Ultimate Consignee.
  7. To add a Freight Forwarder, click Add next to Freight Forwarder.

Shipment Details

  1. To ship with a specific carrier, select it from the Carrier menu.
  2. Select the Service.
  3. To add extra services, select Add Extra Services, choose the services, and select Save.
  4. To change the Ship On Date, select the calendar icon.
  5. Select the Freight Class.
  6. (Optional) Enter the BOL Number.
  7. (Optional) Enter the NMFC.
  8. (Optional) Enter the Custom Rate.
  9. (Optional) Enter any Special Instructions for Driver.
  10. (Optional) Enter the Description of Goods.
  11. (Optional) Enter the Special Instructions for Driver.

Handling Unit

  1. Select the package type from the Handling Unit Type menu.(Optional) Enter the
  2. Enter the dimensions and weight.
  3. (Optional) Enter the PRO Number.
  4. (Optional) Enter the # of Pieces.
  5. Select whether the item is Stackable.
  6. (Optional) Enter any Handling Notes.

Items

  1. To add items, in the Items section, select + Add Item and enter the item details. This is optional for domestic shipments but required for international shipments.
    • (Optional) Select Columns to customize which columns are visible in this section.

Additional Info and Rating

  1. If you use cost accounts, either click in the Cost Account field and start typing the cost account name or code to search, or select the search icon to view the entire account list.
  2. To charge the shipment costs to the recipient or another party's carrier account:
    1. Select the Bill To tab on the right side.
    2. Select Edit Bill To.
    3. Under Bill Shipping Costs To, choose Recipient or Third Party.
    4. Enter the Carrier Account Number.
    5. If required, fill in the Country and Payer Postal Code.
  3. Select the Rate button.
  4. If you did not previously select a service, choose the desired service and select Apply.
  5. For international shipments, under Customs Information, select the Export Type and enter any other required information (varies by country).
  6. (Optional) In the Memo/Reference field, enter notes as needed.
    • The contents of this field will print on the shipping label and be included in the tracking notification email. It is limited to 30-40 characters depending on the carrier. It will appear in your history.
    • Complete any of the other reference fields as needed.
  7. Select Print or press the F10 key. Depending upon your print settings, the label may automatically open as a PDF or print directly to your printer.
    • Printer settings are located under Settings > Print Options.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: April 21, 2026