Setting up the Orders screen behavior in ShipAccel

You can customize the behavior of the Order screen in several circumstances, including:

• How orders open by default
• Which screen opens after printing from full page view
• What happens when a search matches only one order

How orders open by default

1. Go to Settings > Admin Options.
2. From the Open Orders In menu, choose how you want orders to open by default.

Which screen opens after printing from full page view

You can choose which screen you land on after printing a label from the full page view.

1. Go to Settings > Admin Options.
2. From the After Printing from the Full Page Order View menu, select which screen you want users to see after they print a label from the full page view.

What happens when a search matches only one order

You can configure how the system behaves when a search or scan on the Orders screen matches only one order.

1. Go to Settings > Admin.
2. Select the desired option from the Search Behavior menu:
   • Show single result in sidebar: Opens the order in the side panel on the right
   • Show single result in full page view: Opens the order in full-screen view. This is the default.
   • Show single result in table: Shows the order in the Orders list

Note that when searching from the full-page Orders screen, the order will always open on the full page screen.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.