Setting up shipping label printing defaults in PitneyShip Enterprise

You can select the default print size for shipping labels and whether to print a receipt with each label.

Products affected: PitneyShip® Enterprise

You can select the default print size for shipping labels and whether to print a receipt with each label.

Before you begin:

These procedures differ depending upon which version of PitneyShip Enterprise you have.

If your main screen looks like this, then you have the Office version of PitneyShip Enterprise.If your main screen says New Shipment at the top and looks like this, then you have the Warehouse fulfillment version of PitneyShip Enterprise.
sm-pse-office-home-screensm-psef-home-screen

Office version of PitneyShip Enterprise

If you are using the Office version of PitneyShip Enterprise, follow these steps. If you are using the Warehouse fulfillment version of PitneyShip Enterprise, see the steps below.

  1. Go to Settings​ > Print Options.
  2. Select Choose default printer and print format.
  3. From the Select Printer menu, choose the default printer.
    • If you select Print to PDF, labels will open as a PDF, which you can print using your browser's print option.
    • If you select a printer, labels will print directly to that printer.
  4. From the Format menu, choose the default label size:
    • Roll - 4" x 6"
    • Plain Paper - 8.5" x 11"
  5. If you use ship requests, repeat in the Ship Requests section.
  6. If you wish to print a receipt with each shipping label by default, select Always print a receipt with the shipping label (applicable for USPS services only). If this is selected, the receipt can still be removed when printing a label.
    Note: If you select this option, the Format menu will be disabled, because the receipt requires 8.5" x 11".

Warehouse fulfillment version of PitneyShip Enterprise

If you are using the Warehouse fulfillment version of PitneyShip Enterprise, follow these steps. If you are using the Office version of PitneyShip Enterprise, see the steps above.

  1. Go to Settings​ > Print Options.
  2. Under Label Printing Method, choose whether you want orders to Print to PDF or Print directly to printer.
  3. For each label or document type and carrier, choose the default print size.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: January 26, 2026