PitneyShip Release Notes version 1.120.0 (January 28, 2026)
Products affected: PitneyShip®
What's New
There were no new features in this release.
Latest Updates
Improved Error Messages for Inactive Accounts and Ledgers
We’ve improved the error messages shown when a user’s account or linked ledger is inactive or suspended. Instead of a generic error, users now see a clear message explaining the issue, either an inactive ledger or inactive subscription, and instructions to contact support to resolve it. These updates apply only to the Create Shipping Label and Stamp sheet flows.
Clear Shortpay Notifications for PB Rate account users
We’ve improved how shipment Shortpay information is communicated to PB Rate account users. Previously, notifications did not explain the reason for Shortpay, which led to confusion and increased support requests.
With this update, users will now see clear, detailed explanations for Shortpay occurrences in the History section, along with more informative and easy‑to‑understand details in email notifications.
Dynamic Export Type for USPS First‑Class Mail International
USPS First‑Class Mail (FCM) International supports Documents only as the export reason. To reflect this, the system now automatically adjusts the Export Type options based on the selected service. When USPS FCM International is chosen, Documents will be the only available Export Type, and all other options will be hidden. This improvement prevents invalid selections and makes the shipping process clearer and easier for users.
UPDATED: January 28, 2026