PitneyShip Pro Release Notes version 1.120.0 (January 28, 2026)
Products affected: PitneyShip® Pro
What's New
Introducing FedEx PB Rate account
FedEx PB Rates is a shipping system in which Pitney Bowes covers all shipping fees to the carrier, eliminating the need to split costs among the sender, recipient, and others.
This feature is available to new users who subscribe to the product and to existing users who have not yet added their own FedEx account. Users without their own FedEx account will be automatically assigned a FedEx PB Rate account.
A valid credit card is necessary to print FedEx shipping labels.
Latest Updates
Direct Access to Certified Mail Bulk Import
Users can now open the Certified Mail Bulk Import page (ERR Orders page showing both ERR and E‑Certified imports) directly from a new navigation button called Import E‑Certified List. This update removes the need to go through the ERR option, making the process clearer and easier for customers sending E‑Certified Mail in bulk.
Enhanced Proof of Delivery (POD) Email Notifications
We have improved Proof of Delivery (POD) email notifications so recipients can easily view shipment details without needing access to PitneyShip Pro or PitneyShip Enterprise. The updated emails now include the USPS Tracking Number, with a direct link to the official USPS tracking page, making it simple to track shipments in one click. The delivery address is also displayed in the email for added clarity.
In addition, the default POD email template is now available in the Notification and Template menu. This template can be customized and includes the following fields: USPS Tracking Number, Delivery Address, and Memo Reference.
Improved Error Messages for Inactive Accounts and Ledgers
We’ve improved the error messages shown when a user’s account or linked ledger is inactive or suspended. Instead of a generic error, users now see a clear message explaining the issue, either an inactive ledger or inactive subscription, and instructions to contact support to resolve it. These updates apply only to the Create Shipping Label and Stamp sheet flows.
Clear Shortpay Notifications for PB Rate account users
We’ve improved how shipment Shortpay information is communicated to PB Rate account users. Previously, notifications did not explain the reason for Shortpay, which led to confusion and increased support requests.
With this update, users will now see clear, detailed explanations for Shortpay occurrences in the History section, along with more informative and easy‑to‑understand details in email notifications.
Dynamic Export Type for USPS First‑Class Mail International
USPS First‑Class Mail (FCM) International supports Documents only as the export reason. To reflect this, the system now automatically adjusts the Export Type options based on the selected service. When USPS FCM International is chosen, Documents will be the only available Export Type, and all other options will be hidden. This improvement prevents invalid selections and makes the shipping process clearer and easier for users.
UPDATED: January 28, 2026