Managing transaction fees in the ParcelPoint Self-Service Sending Kiosk

You can add transaction fees when you print shipping labels for selected carriers or all of your carriers. If you have multiple kiosks, you can also select which kiosks use the transaction fees.

Products affected: ParcelPoint™ Self-Service Sending Kiosk

You can add transaction fees when you print shipping labels for selected carriers or all of your carriers. If you have multiple kiosks, you can also select which kiosks use the transaction fees.

Note: Transaction fees are applied per transaction.

Adding transaction fees

Add transaction fees to set a surcharge per transaction to each shipping label that you print.

  1. Select Settings > Transactions Fees under Shipping Kiosk.
  2. Select + Add Transaction Fee.
  3. Enter the desired transaction fee name in the Fee Description (Visible on Screen & Receipt) field.
  4. Select the carrier account from the Carrier menu. Transaction fees must be set up separately for each carrier account.
  5. Select whether you want a Percentage or Flat Amount in the Fee Calculation field.
  6. Enter the amount of the percentage or cost in the Fee Amount field.
  7. Select which kiosk you want to use the transaction fees.
  8. Select Save.

Editing transaction fees

Edit a transaction fee if you want to edit the transaction fee name, fee amount or which kiosks you want to use.

  1. Select Settings > Transactions Fees under Shipping Kiosk.
  2. Select the edit icon next to the transaction fee you wish to edit.
    Edit icon
  3. Make the necessary changes.
  4. Select Save.

Deleting transaction fees

If you no longer need a transaction fee, you can delete it.

  1. Select Settings > Transactions Fees under Shipping Kiosk.
  2. Select the delete icon next to the transaction fee you wish to delete.
    Delete icon
  3. Select Delete to confirm.

Viewing transaction fees by carrier

You can filter transactions fees to show all carriers or individual carriers.

  1. Select Settings > Transactions Fees under Shipping Kiosk.
  2. Select the All Carriers filter and then select either Show All or select the carrier you want to view.
    Carriers filter

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: April 16, 2026