"Invalid quantity data for dangerous goods commodity 1 within customer 1 within package 1" message in SendPro Enterprise

Issue

When processing a hazardous materials shipment, the message "Invalid quantity data for dangerous goods commodity 1 within customer 1 within package 1" appears.

Cause

The weight or measurement entered does not match what the system expects.

Resolution

Try other applicable options for the weight or measurement. For example, if you're using grams (g), try converting the weight and changing the unit of measurement to kilograms (kg).