PitneyShip Pro Release Notes version 1.127.0 (June 25, 2026)

• What's New
• Latest Updates

What's New

Granular Role-Based Permissions for Roles and Users

This new enhancement introduces more detailed, role-based permission controls for both Manage Roles and Manage Users, allowing administrators to assign access more precisely. Under Manage Roles, permissions are now split into Add Roles, Edit Roles, and Delete Roles, so users can be given only the actions they need. The system adjusts the interface based on the selected permissions—if only one permission is granted, only that option will be visible, while selecting Manage Roles enables all related actions. Similarly, Manage Users permissions have been expanded to include specific actions such as adding, editing, deleting, exporting, importing (manual and automatic), managing SSO mappings, and handling employee IDs. For example, if a user has only the Add User permission, they can create new users, but existing user details will remain read-only and other options like delete or export will not appear.

Latest Updates

Responsive Web Mailing Flow Update

This update improves the web experience on mobile devices and smaller screens by making the mailing flow fully responsive. Previously, users accessing the platform on mobile phones, iPads, or smaller displays experienced layout issues, where pages appeared distorted and difficult to use. This sometimes created challenges during account setup and general navigation.

With this update, the layout for the stamps flow, ncluding stamp rolls, stamp sheets, and envelopes, now automatically adjusts to fit different screen sizes. This ensures a consistent, user-friendly experience across devices.

Multi-Piece Shipping with Custom Carrier (NoRate) Update

This update introduces enhanced multi-piece shipping capabilities for the custom NoRate carrier. Users can now create shipments with multiple packages under a single shipment, improving flexibility for bulk shipping scenarios. The feature supports a single service type, Ground, and allows users to optionally enter service rates manually at the shipment level.

Additional shipping options include user charges and extra handling services, which can be enabled in settings and are applied to each individual package. Every package (piece) in the shipment generates its own shipping label, clearly showing the piece number (for example, “1 of 3”), and can include a tracking number if provided by the user. The first package is designated as the master piece, and shipments can include up to 40 pieces.

Increased Character Limit for Recipient Address on ERR Coversheet

This update enhances the ERR (Electronic Return Receipt) shipping experience by increasing the character limits for recipient details. The Recipient Name and Company Name fields on ERR screens now support up to 100 characters, allowing users to include complete and accurate information.

The update applies across key ERR workflows, including the ERR/E-Certified screen, Import List, and Ship Request. Coversheet printing has also been improved to display the full character limit clearly. Text now wraps at whole words (avoiding mid-word breaks), and formatting remains consistent across all supported envelope sizes, including #10, 6x9, 6x9.5, and 9.5x12. In addition, Shipment History now shows the full recipient details, ensuring better visibility and record-keeping.

It’s important to note that existing address rules for shipping labels remain unchanged. Also, when using address validation, the Company Name field is currently limited to 59 characters on ERR screens.

Overall, this enhancement ensures that recipient information is fully visible and accurately displayed on coversheets, improving clarity and usability. The update is available to external users of PitneyShip Pro (US), PitneyShip Enterprise (US) and FedRAMP (US) that include the ERR feature.

Enterprise & Location-Level Carrier Account Provisioning for PB Rate Carriers

This update improves how PB Rate carrier accounts are set up and managed, making provisioning simpler and more scalable at both enterprise and location levels. At the enterprise level, there are no changes to how carrier accounts are created. These accounts continue to follow the existing naming conventions, use a dedicated enterprise payment method, and allow only Enterprise Admins to add payment details.

At the location level, Enterprise, Division, and Location Admins can now create dedicated carrier accounts for individual locations. These accounts follow a clear naming format (for example: CarrierID + Location Name + PB-Rates) and include a description with the carrier name, while the account nickname is set as Location Name + PB-Rates. Each location account is linked to its own payment method. If USPS is enabled, USPS payment details are used; otherwise, a shared payment setup (ledger ID and paymentAccountID) is applied across accounts.

The update also supports bulk onboarding, allowing users to set up to 25 locations at one time, with activation completed sequentially for each carrier account. Activation can be performed by Enterprise, Division, or Location Admins, and clear success or failure messages are displayed during both bulk and individual onboarding.

Overall, this enhancement simplifies and streamlines carrier onboarding while improving administrative control and scalability across enterprise and location levels.

Enhanced Firm Mailing Book (Form 3877) for Additional USPS Extra Services

This update expands the Firm Mailing Book (Form 3877) feature to support a broader range of USPS extra services. Previously, Form 3877 was generated only for Electronic Return Receipt (ERR) and E-Certified shipments. With this enhancement, the form will now also be created for shipments that include additional USPS services such as Collect on Delivery (COD) and Insurance, along with other supported options.

Form 3877 will now be automatically generated for shipments that include services such as Adult Signature Required, Adult Signature Restricted Delivery, Certified Mail®, Certified Mail Restricted Delivery, Collect on Delivery (COD), Insured Mail, Registered Mail, Signature Confirmation, Signature Confirmation Restricted Delivery, and Electronic Return Receipt. The generated PDF provides clear and detailed information, including the service code (for example, CERT, COD, REG) and the associated cost for each selected service. If multiple extra services are included in a single shipment, all applicable services and their costs will be accurately displayed.

Overall, this enhancement increases flexibility by allowing Form 3877 to be generated for a wider range of shipments beyond ERR, improving documentation and record-keeping for users. The update is available to external users of PitneyShip Enterprise (US) who have the Firm Mailing Book feature enabled.

Presets Renamed to Favorites

This update renames Presets to Favorites. The new term appears on the application dashboard and throughout the shipping flow wherever users can create or manage saved settings. Along with the name change, related messages have been updated for clarity. To create a favorite, users can go through the shipping process, complete the address and package details, then select the Favorites (star) icon, enter a name, and save. The system confirms with messages indicating that all current selections have been stored.

Multiple Cost Account Selection Checkbox Enhancement

This update improves the Manage Cost Accounts experience by making it easier to view and confirm selected locations. Previously, when users selected locations during a search, the chosen cost accounts appeared in the selection list without checkboxes, which made it less clear what had been selected. With this change, all selected locations are now displayed with checkboxes, making selections more visible and easier to manage. The overall functionality remains the same, but the interface is more intuitive and user-friendly. To view and update these settings, users can go to Cost Account > Settings > Manage Cost Accounts, select locations using the checkboxes, click Update, and see a confirmation message. Users can revisit the settings to review their selections at any time.

Admin Role Assignment Restrictions

This update enhances role governance by restricting the assignment of the Admin role to prevent unintended privilege escalation. Enterprise, Division, and Location Admins can no longer assign the Admin role when creating or updating users. The Admin role option is now hidden from the Assign Role dropdown. If these admins attempt to edit a user who already has the Admin role, they must remove and replace it with an allowed role before saving any changes. Similarly, assigning the Admin role through user import is no longer supported for these admin types—any such attempts will trigger an error message. However, PB Admins can still assign the Admin role as needed.

PitneyShip Cube Onboarding Enhancements

Several improvements have been made to the PitneyShip Cube onboarding experience on both Windows and macOS, based on feedback. The Wi‑Fi setup now features an animated image showing a blinking white light, giving users a clearer, more realistic indication of the Cube’s status. The printer confirmation step has also been updated: instead of a static instruction, users must now select a checkbox confirming the printer appears in their printer list (for both Wi‑Fi and USB setups). A validation message appears until this step is completed, helping prevent confusion and ensuring users don’t proceed prematurely.

In addition, the system now checks whether the PitneyShip Cube driver is installed. If it is missing, users are guided through downloading and installing the correct driver for their operating system, with clear step-by-step instructions. These updates, available in DeviceHub version 1.11.xx.x and later, simplify the onboarding process, provide clearer guidance, reduce errors, and improve overall setup success.