ShipAccel Release Notes version 1.127.0 (June 25, 2026)
Products affected: ShipAccel
What's New
Split Shipments Feature
This new feature introduces the ability to split shipments in ShipAccel, giving users more control over how orders are processed and fulfilled. Users can now divide a single order into multiple parts, with each part displayed as a separate row in the order grid and managed independently. Each split shipment has its own status, allowing for partial fulfillment instead of waiting for the entire order to be completed. The system also keeps everything in sync by automatically updating tracking details, parent order status, and marketplace information.
Additional improvements include better handling of merged or disconnected orders, automatic batch closure when all shipments are completed, and safeguards to prevent invalid actions once fulfillment begins. Overall, this feature provides greater flexibility, improves visibility, and ensures accurate, real-time updates across ShipAccel and connected marketplaces, helping users manage shipments more efficiently.
Latest Updates
Enterprise & Location-Level Carrier Account Provisioning for PB Rate Carriers
This update improves how PB Rate carrier accounts are set up and managed, making provisioning simpler and more scalable at both enterprise and location levels. At the enterprise level, there are no changes to how carrier accounts are created. These accounts continue to follow the existing naming conventions, use a dedicated enterprise payment method, and allow only Enterprise Admins to add payment details.
At the location level, Enterprise, Division, and Location Admins can now create dedicated carrier accounts for individual locations. These accounts follow a clear naming format (for example: CarrierID + Location Name + PB-Rates) and include a description with the carrier name, while the account nickname is set as Location Name + PB-Rates. Each location account is linked to its own payment method. If USPS is enabled, USPS payment details are used; otherwise, a shared payment setup (ledger ID and paymentAccountID) is applied across accounts.
The update also supports bulk onboarding, allowing users to set up to 25 locations at one time, with activation completed sequentially for each carrier account. Activation can be performed by Enterprise, Division, or Location Admins, and clear success or failure messages are displayed during both bulk and individual onboarding.
Overall, this enhancement simplifies and streamlines carrier onboarding while improving administrative control and scalability across enterprise and location levels.
Enhanced Firm Mailing Book (Form 3877) for Additional USPS Extra Services
This update expands the Firm Mailing Book (Form 3877) feature to support a broader range of USPS extra services. Previously, Form 3877 was generated only for Electronic Return Receipt (ERR) and E-Certified shipments. With this enhancement, the form will now also be created for shipments that include additional USPS services such as Collect on Delivery (COD) and Insurance, along with other supported options.
Form 3877 will now be automatically generated for shipments that include services such as Adult Signature Required, Adult Signature Restricted Delivery, Certified Mail®, Certified Mail Restricted Delivery, Collect on Delivery (COD), Insured Mail, Registered Mail, Signature Confirmation, Signature Confirmation Restricted Delivery, and Electronic Return Receipt. The generated PDF provides clear and detailed information, including the service code (for example, CERT, COD, REG) and the associated cost for each selected service. If multiple extra services are included in a single shipment, all applicable services and their costs will be accurately displayed.
Overall, this enhancement increases flexibility by allowing Form 3877 to be generated for a wider range of shipments beyond ERR, improving documentation and record-keeping for users. The update is available to external users of PitneyShip Enterprise (US) who have the Firm Mailing Book feature enabled.
Order Count Display in Custom Views
This update enhances the custom views feature in ShipAccel by adding order counts to each view. Users can now instantly see how many orders are included in a selected custom view without needing to open it, making it easier to understand and manage order volumes at a glance. The update also ensures consistency by aligning custom view counts with native views such as Unfulfilled.
Overall, this improvement increases efficiency and visibility by helping users quickly track orders across different views, reducing the need for manual checks and making day-to-day order management faster and more straightforward.
Auto-Expand Single Division on Load
This update improves the Divisions and Locations page by automatically expanding the division when an account has only one division. This means users can immediately see and access all associated locations as soon as the page loads, without needing to manually expand the view.
Overall, this enhancement simplifies navigation and improves the user experience by removing unnecessary clicks and making it faster to access location details, helping users work more efficiently.
Shipment Page Loading Indicator Update
This update improves the Shipments page layout by repositioning the loading rates indicator to better align with the approved design. The indicator now appears below the search bar, creating a cleaner and more consistent layout while rates are being fetched.
Overall, this change enhances the user experience by reducing visual clutter and keeping the search area clear and easy to use. It results in a more polished and intuitive interface, making it easier for users to focus on key actions like searching and managing shipments.
OMS Sync Alignment with Store-Based Location Assignment
This update improves the OMS order sync process by ensuring that orders are assigned to the correct location (warehouse) based on their originating store. This aligns OMS behaviour with existing non-OMS logic, allowing location-based automation rules—such as ship-from rules—to work accurately for multi-location setups.
Overall, this enhancement ensures more reliable and consistent order routing, especially for businesses with multiple warehouses. It reduces the need for manual corrections, prevents errors in label generation, and allows existing automation rules to continue working without any changes, improving efficiency and accuracy across order processing workflows.
Enhanced Search in Ship Orders Grid
This update improves the search experience in the Ship Orders grid by adding a dropdown that allows users to switch between searching by SKU or Name. Clear labels such as “SKU contains” and “Name contains” make it easier to understand how filters are applied. Search results now include all relevant order statuses, including shipped orders, and work alongside product name filters in the filter panel.
Overall, this enhancement makes it faster and easier to find orders by supporting flexible, partial-match searches without needing exact details. It also provides a more consistent and user-friendly experience by aligning search capabilities across the platform and improving clarity in how results are filtered.
Admin Role Assignment Restrictions
This update enhances role governance by restricting the assignment of the Admin role to prevent unintended privilege escalation. Enterprise, Division, and Location Admins can no longer assign the Admin role when creating or updating users. The Admin role option is now hidden from the Assign Role dropdown. If these admins attempt to edit a user who already has the Admin role, they must remove and replace it with an allowed role before saving any changes. Similarly, assigning the Admin role through user import is no longer supported for these admin types—any such attempts will trigger an error message. However, PB Admins can still assign the Admin role as needed.
UPDATED: June 25, 2026