Making an account inactive on the SendPro MailCenter 1000, 2000, and 3000

Make an account inactive to prevent anyone from charging postage against it. You cannot select the account if the status is inactive.

Products affected: SendPro® MailCenter 1000, SendPro® MailCenter 2000, SendPro® MailCenter 3000

Make an account inactive to prevent anyone from charging postage against it. You cannot select the account if the status is inactive.

  1. Select Manage Accounts from the Home screen.
  2. Select Edit account.
  3. Select the account you want to make inactive and then select OK. The Edit Account screen appears.
  4. Select the Inactive button in the Status field.
  5. Select OK.
  6. When you change the status of an account the status change applies to all sub accounts and / or sub sub accounts. If prompted to apply the change of status of multiple accounts, select Yes, apply to all.
  7. Select Done to return to the Home screen.

UPDATED: July 20, 2026