Replacing an ink cartridge on the SendPro MailCenter 1000, 2000, and 3000

Replace the ink cartridge when the low ink warning appears to ensure your meter is in optimal working condition.

Products affected: SendPro® MailCenter 1000, SendPro® MailCenter 2000, SendPro® MailCenter 3000

Replace the ink cartridge when the low ink warning appears to ensure your meter is in optimal working condition.

Use Pitney Bowes ink cartridges to ensure best printer performance. Other ink cartridges may cause poor print quality, rejected or returned mail and uncovered service expenses.

  • The ink in the cartridge may be harmful if swallowed. Keep new and used cartridges out of reach of children.
  • Discard empty cartridges immediately.
  • Do not remove the ink cartridge if the printhead is not installed. If the ink cartridge and printhead are removed at the same time, ink from the print supply line will flow down the tube and squirt from the needle in the ink cartridge holder out into the printer and system interior.
  1. Select Replace ink cartridge when the low ink or out of ink warning appears.
  2. If there is no low ink message, select Settings from the Home screen.
  3. Select Hardware.
  4. Select Printer.
  5. Select Ink Cartridges.
  6. Select Replace ink cartridge.
  7. Open the ink cartridge cover. Select Clear message if a message about the ink cartridge cover being open appears.
  8. Pull the ink cartridge straight out.
    spmc-ink-remove
  9. The meter warns you that the ink cartridge is not installed. Select Clear message.
  10. Select Next.
  11. Remove the new ink cartridge from its packaging and then select Next.
    spmc-ink-packaging
  12. Hold the ink cartridge with the label facing upright and push into place and then select Next.
    install new ink cartridge
  13. Close the ink cartridge cover.
  14. Select Done.
  15. Select Print test pattern.
  16. Check the test sample. If the lines are solid and unbroken, the test pattern is acceptable.
    test pattern good
  17. Select Image is OK - Done.
  18. Select Home to return to the Home screen.

UPDATED: July 09, 2026