Using tracking services when printing postage on the SendPro MailCenter 1000, 2000, and 3000

Use tracking services when printing postage to keep track of your mail during the delivery process.

The USPS provides three types of tracking services:

• Delivery Confirmation shows you when the postal carrier delivered the mail.
• Signature Confirmation shows you who signed for the mail.
• Certified Mail provides you with proof that you mailed the item.

Each of these services has its own tracking number labels. Using pre-printed tracking number labels provided by Pitney Bowes, you can electronically process and submit records for the three types of USPS Confirmation Services to the Pitney Bowes Data Center.

Postage calculation for confirmation services

Your meter automatically calculates the postage amount based on the class and tracking service. You cannot change this postage value.

Discounts for confirmation services

In many cases when you use any of these services with your meter and uploads the records you get a discount on the cost of the service. In some cases, like adding Electronic Delivery Confirmation to a Priority letter, you only pay the postage required for Priority mail.

Sending your records to Pitney Bowes

Whenever you complete a job using a tracking service, the system prompts you to upload the records. In order to automatically upload your records, your meter must have a full-time LAN connection.

Tracking information on the Internet

Depending on how your meter is configured, you can track your mail through your account on www.pitneybowes.com You can also track your mail by going to the USPS website.

Tracking services are available when you use the Attached Scale, or Manual Weight entry method. The following steps are based on using Priority class and the Electronic Delivery Confirmation service.

1. Select Run Mail from the Home screen.
2. Place the mailpiece on the scale.
3. Select Class.
4. Select the class, in this example, Priority Mail Retail.
5. Select the mailpiece type, in this example, Envelope or package.
6. Enter the Destination ZIP or Zone code. Enter the ZIP code and then select This is a ZIP.
7. Select the desired service from the Extra services list. For this example, use Electronic Delivery Confirmation. Enter the tracking number.
   • If this is the first time you are entering a confirmation service, the field for the tracking number is blank and you must enter the entire number. If you use a barcode scanner, you can scan the number.
   • If you have used all of the labels in a series of tracking number labels, make sure you start with the top label with the lowest last 4-digits and not the bottom label with the highest last 4-digits.
   • If you have used the confirmation service before, the next tracking number (in the series of tracking number labels) appears, minus the last digit. Enter the last digit of the tracking number that will be used on the mailpiece.
8. If you use tracking services prompts, the envelope on the Run Mail screen refreshes once you enter the tracking number. It shows where you should place the tracking number label.
9. Place the label on the envelope, select Next and then select OK.
10. Select Tape to print a tape. To print an envelope, select the Start button. If the job you are running is set up to process a single tape or mailpiece, the meter asks if you want to track another mailpiece. It also provides you with the option of automatically printing a receipt after every mailpiece.
11. Once the job is complete, the meter asks to upload your records. Select Yes, upload now.