Checking the status of a USPS shipping label refund on the SendPro MailCenter 1000, 2000, and 3000

You can view the status of a USPS shipping label refund if required.

For USPS labels, its status begins as Refund Requested. When the refund is approved, the status changes to Refund Approved. A status of Refund Denied means that the USPS has determined that the label was used and therefore will not provide a refund.

1. Select History from the Home screen.
2. Select the USPS Label Refunds tab.
3. Find your label in the list or by using the search box.
4. Select the > arrow in the left of the column list, next to the shipment’s date, to reveal the shipment’s details.
5. Check its refund status in the Status column.
   Note: The amount and date of your label’s refund credit is shown in the refund tab’s rightmost columns.