Scanning mail from a verified sender in PitneyTrack Verified Sender

You can scan barcodes from verified senders to verify that they are they are authentic.

1. Scan the barcode. Either:
   • Select Process Barcodes from the Verified Sender tab or from the Verified Sender menu at the top, then scan the barcode.
     OR
   • On the Verified Sender tab home screen, click in the Scan the secure barcode to verify field and scan the barcode. If necessary, select the scan icon.
     
2. Select the Recipient.
3. Select Process Barcode.

Errors

If a problem is detected with the barcode you scanned, one of the following messages will appear.

• Previously Scanned Barcode Detected
• Invalid Barcode
• Voided Barcode Detected

Previously Scanned Barcode Detected

1. Enter a comment per your organization's procedures.
2. Select Save and Scan Another.

Invalid Barcode

1. If the mailpiece has more than one barcode and you think you may have scanned the wrong one, select Scan Again to try again.
2. If there is only one barcode on the mailpiece
   1. Enter the Sender Name and Address, Recipient, and Comment.
   2. Select Save.

Voided Barcode Detected

1. Enter a comment per your organization's procedures.
2. Select Save and Scan Another.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.