Voiding barcodes in PitneyTrack Verified Sender

You can void any barcode that has not already been processed or voided. Once you have voided a barcode it can no longer be used. If a voided barcode is scanned, it will be reported as invalid.

Note: The Choose what barcodes to void by field is remembered per user.

You can void barcodes using the following options:

• Created Date
• Barcode Number
• Print ID
• Verified Sender

Voiding barcodes by created date

You can void all barcodes generated on a specific date.

1. Select Void Barcodes from the Verified Sender tab or the Verified Sender menu at the top.
2. From the Choose what barcodes to void by field, select Created Date.
3. Select the created date using the calendar icon.
4. (Optional) Enter a Comment.
5. Select Void Barcodes.

Voiding barcodes by a specific barcode number

If you know the specific barcode number, you can void that particular barcode. If an individual barcode is damaged and its identifying information is not available, it's recommended to void the entire print run by Print ID and generate a new batch.

1. Select Void Barcodes from the Verified Sender tab or the Verified Sender menu at the top.
2. From the Choose what barcodes to void by field, select Barcode Number.
3. Click in the Scan the Secure Barcode field and scan the barcode.
4. (Optional) Enter a Comment.
5. Select Void Barcodes.

Voiding barcodes by a Print ID

You can void all barcodes from a print run using the Print ID. You can find the Print ID at the bottom of the label sheet or on the Barcodes Activity (Reports) page.

1. Select Void Barcodes from the Verified Sender tab or the Verified Sender menu at the top.
2. From the Choose what barcodes to void by field, select Print ID.
3. Enter the Print ID.
4. (Optional) Enter a Comment.
5. Select Void Barcodes.

Voiding barcodes for a selected sender

You can void all barcodes for a specific verified sender.

1. Select Void Barcodes from the Verified Sender tab or the Verified Sender menu at the top.
2. From the Choose what barcodes to void by field, select Verified Sender.
3. Click on the Verified Sender Name/Unique ID field and start typing the verified sender's name or ID, then select them from the list.
4. From the Runs menu, select All barcodes for selected sender or Last Run. The last run is the last set of barcodes which were generated from the system for that sender.
5. (Optional) Enter a Comment.
6. Select Void Barcodes.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.