Managing surcharges and discounts on the SendPro CX Series

Follow these steps to add, edit or remove a surcharge or discount from the selected job on the screen before printing. Surcharges can also be added to favorites.

Products affected: SendPro® CX 100, SendPro® CX 200, SendPro® CX 300 and SendPro® CX 500

Follow these steps to add, edit or remove a surcharge or discount from the selected job on the Print Postage screen before printing. Surcharges can also be added to favorites.

Surcharges and discounts are for accounting purposes only and do not affect postage rates.

An amount per mailpiece surcharge is calculated by multiplying the number of pieces processed by the surcharge setting. This surcharge can be set anywhere from -9.999 to 9.999.

A percentage per mailpiece surcharge is calculated multiplying the postage cost of the entire batch by the percent transaction setting. This surcharge can be set anywhere from -999% to 999%.

Note: The currency amount entered can be either positive or a negative. A negative amount indicates a discount will be applied to the postage amount for the piece of mail or transaction. A positive amount indicates a surcharge will be applied to the postage amount for the piece of mail or transaction.

Adding or editing a surcharge or discount

  1. Select Print Postage from the home screen.
  2. Select a favorite or select the desired class, account and job ID if relevant.
  3. Select Surcharge/Discount.
  4. Select Amount per mailpiece or Percentage per mailpiece.
  5. Select Surcharge if you want to add to the cost of the mailpiece or select Discount if you want to subtract from the cost of the mailpiece.
    Select Surcharge or Discount
  6. Enter the amount of surcharge or discount using the keypad.
  7. Select Apply.

Removing a surcharge or discount

If you want to remove a surcharge or discount:

Tap the X icon next to Surcharge/Discount in the Print Postage job selection panel to return to the favorite default or None.
spcx-surcharge-discount-remove_500x296

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UPDATED: October 06, 2026