Moving the SendPro CX Series

Professional service is required to prepare your SendPro CX 500 for transport. Contact Pitney Bowes if you are planning to move your SendPro CX 500.

Follow the steps below to move your SendPro CX 100, SendPro CX 200 or SendPro CX 300 safely, whether you are moving it across the room or to a new facility.

1. If you have a scale, remove it from the device.
2. Remove the moistener assembly. Once you have removed and cleaned the assembly, place it in a zip-top bag to prevent any remaining fluid from leaking.
3. Remove the ink cartridge. Once you get the ink cartridge out, place it in a zip-top bag.
4. Close the top cover.
5. Remove all USB cables and optional peripherals such as printers or scanners. Pack them with the device.
6. Unplug the power cord and pack it with the device.
7. Once in the new location, re-install all USB cables and peripherals.
8. Plug the power cord into the device and power outlet.
9. Re-install the ink cartridge.
10. Re-install the moistener assembly.

If you're moving to a new ZIP Code the device will need to be updated.

Related topics

• Replacing the ink cartridge
• Cleaning the moistener brush and wick assembly
• Updating the ZIP Code