Replacing the ink cartridge on the SendPro CX Series

Replace the ink cartridge when the low ink warning appears. This ensures your device is in optimal working condition.

Products affected: SendPro® CX 100, SendPro® CX 200, SendPro® CX 300 and SendPro® CX 500

Replace the ink cartridge when the low ink warning appears. This ensures your device is in optimal working condition.

  1. From the Home screen tap the right arrow.
    Right arrow
  2. Tap Ink & Maintenance.
  3. Tap Install Ink.
  4. Lift the top cover. The ink cartridge moves to the front position.
    Open the top cover
  5. Open the ink tank cartridge guard by sliding the green lever to the right and flipping the guard open.
    Open the green lever
    Open the ink cartridge guard
  6. Lift up the ink cartridge and remove it from the device.
    Remove the ink cartridge
  7. Remove the protective tape from the new ink cartridge, insert it into the cartridge holder and close the ink cartridge guard. The cartridge repositions itself and the Ink & Maintenance screen appears.
    Unwrap the ink catridge and remove the foil
    Install ink cartridge
  8. Close the top cover.
  9. Print a test pattern to ensure that your ink cartridge installs properly.

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UPDATED: October 06, 2026