Updating postal rates or software on the SendPro CX Series
Keep your device turned on and connected to your network 24 hours a day to update software and USPS rates automatically. Your device checks for updates overnight.
Products affected: SendPro® CX 100, SendPro® CX 200, SendPro® CX 300 and SendPro® CX 500
Update software and rates automatically
Keep your device turned on and connected to your network 24 hours a day to update software and USPS rates automatically. Your device checks for updates overnight.
Check for rate or software updates manually at any time
Even though your device checks for updates automatically, follow these steps to check for USPS rate and software updates manually at any time:
- From the Home screen tap the right arrow.
- Tap Rates and Updates.
- If new rates or software updates are available, your device downloads and installs updates.
- If the rates and software are up to date, this message appears:
"Your CX-Series is up to date." - If the rates are available today, this message appears:
"New postage rates took effect today. Your device has been updated and new rates are already in effect." - If the rates took effect already, this message appears:
"New postage rates took effect on [effective date]. Your device has been updated and new rates are already in effect." - If the new rates are pending, this message appears:
"New postage rates take effect on [future effective date]. Your device has been updated and you'll see the new rates then."
- If the rates and software are up to date, this message appears:
- Tap Got it.
UPDATED: October 06, 2026