Canceling a UPS or FedEx shipping label on the SendPro CX Series

You can cancel a UPS or FedEx shipping label to stop the postage appearing on your UPS or FedEx invoice.

Products affected: SendPro® CX 100, SendPro® CX 200, SendPro® CX 300 and SendPro® CX 500

You can cancel a UPS or FedEx shipping label to stop the postage appearing on your UPS or FedEx invoice.

  1. Open the Shipping History screen:
    • Tap Shipping History at the bottom of the screen.
  2. All of the shipping labels appear by date. The most recent date appears first in the list.
  3. Locate your label in the list. To sort by a different column, tap that column heading. To reverse the sort order, tap the same column heading again.
  4. Tap the shipment to open the details screen.
  5. Tap Void Label. Select the box to confirm that you will not be using the label, then tap Continue.

UPDATED: October 06, 2026