Making an account inactive on the SendPro CX Series

Setting the account status to inactive prevents anyone from charging postage against an account.

Products affected: SendPro® CX 100, SendPro® CX 200, SendPro® CX 300 and SendPro® CX 500

Setting the account status to inactive prevents anyone from charging postage against an account.

  1. Tap Print Postage on the Home screen.
  2. Tap Accounts.
  3. Tap Manage Accounts.
  4. Tap Edit account.
  5. Tap the edit icon next to the account you want to make inactive.
  6. Tap the Inactive button.
  7. Tap Save.
  8. Tap the back arrow and Cancel to return to the Print Postage screen.

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UPDATED: October 06, 2026