Error message PSD00 on the SendPro CX Series

Issue

The device displays error code PSD00.

Resolution

Reboot the device:

1. Unplug the power cord.
2. Wait 30 seconds. The screen should turn off after 10 seconds.
3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
4. Quickly tap and release the power button to turn the device back on.
5. Perform a refill for your Print Postage balance:
6. 1. Tap Print Postage on the Home screen.
   2. Tap Refill Postage.
   3. Enter the amount of postage you want to add to your device.
   4. Tap Refill Postage.

Related topics

• Refilling postage for printing on envelopes