"Ink waste pad is almost full..." message on the SendPro CX Series

Issue

Your device catches excess ink in a waste tank with a disposable pad. The message "Ink waste pad is almost full. If you print often, replace it soon to avoid ink overflow" appears approximately 30 days before the ink waste tank becomes full.

Cause

The Waste tank is near capacity and needs to be replaced.

Resolution

Order a replacement ink waste pad

Before you replace the waste pad, purchase a replacement waste pad (item #51A-P) from pitneybowes.com. See: Pitney Bowes Shop US - Shipping, Mailing and Equipment.

When you are ready to begin the replacement procedure, make sure you have the new waste pad and the instruction sheet included with it. The instruction sheet contains the reset code required to complete the waste pad replacement process.

Replace the ink waste pad

Follow the instruction in Changing the ink waste pad to replace the waste pad.

Related topics

• Finding the Product Code Number (PCN) and serial number