Replacing the printhead on the SendPro CX Series

You may need to install a new printhead to replace the existing one when print quality declines.

1. Tap the right arrow at the bottom of the screen.
2. Tap Ink & Maintenance.  
3. Tap Install Printhead.
4. Lift the cover. The ink cartridge moves to the front position.
5. Flip the ink cartridge cover open.
   
6. Remove the ink cartridge.
   
7. Squeeze the two gray tabs on either side of the printhead.
   
8. While squeezing, lift and tilt the printhead to the right. The printhead should come up out of the device.
   
9. Unwrap the new printhead and remove the protective strip.
   
10. Squeeze the tabs and slide the printhead pegs into the lower set of grooves.
    Warning: If you do not seat the printhead correctly it can damage the device.
    
    
11. Keep squeezing the tabs and push the printhead flush against the wall. Tabs will snap outward when placed correctly.
    
12. Install the ink cartridge and close the guard.
    
13. Close the cover. The ink cartridge moves back to the original position.
    
14. Tap Done.
15. Print a print test pattern to be sure that your printhead is working properly.