Zeroing the scale on the SendPro CX Series

Zero the scale to set the weight to zero.

Products affected: SendPro® CX 100, SendPro® CX 200, SendPro® CX 300 and SendPro® CX 500

Zero the scale to set the weight to zero.

Make sure there is nothing on the scale when you zero it.

  1. Tap Print Postage on the Home screen.
  2. Tap Weight.
    Weight button
  3. Tap Scale on the weighing method screen.
  4. Tap Zero Scale.
  5. Tap Cancel to return to the Print Postage app.

UPDATED: October 13, 2026