"Out of E-ZSeal" message on the Connect+ Series, SendPro P or SendPro MailCenter

Check there is sufficient sealing solution and that the sealant bottle is correctly fitted to resolve the Out of E-Z Seal message.

Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000, SendPro® MailCenter 1000, SendPro® MailCenter 2000, SendPro® MailCenter 3000

Issue

The message "Out of E-Z Seal" appears and the meter is not sealing.

Cause

The system may be low on sealing solution, or the sealant bottle may be incorrectly fitted.

Resolution

  1. Lift the supplies cover on top of the meter.
    Open the supplies cover
  2. The envelope sealant bottle is located to the far left of the tape roll. Ensure that the sealer bottle contains sufficient fluid and is seated correctly. The bottle should make a "glug" sound when it is seated properly.
    Sealant bottle locationSealant bottle seated incorrectly

UPDATED: October 16, 2026