Transferring a PitneyShip subscription to another person

Follow these steps if you need to transfer your PitneyShip subscription to a different user.

Important: Only single-user subscriptions may be transferred via the web. If you need to transfer a multi-user subscription plan, please chat with us. Once the subscription is transferred, the old subscription holder will no longer be able to access PitneyShip.

1. Go to the Your Account sign-in page.
2. Near the bottom, under Taking over an existing PitneyShip subscription?, select Transfer Admin Access.
3. Enter the email address of the current subscription holder and click Look Up Subscription.
4. Enter the account number (BPN) and the email address that you want the subscription transferred to, then click Verify Subscription.
5. Once you see the confirmation message indicating that the transfer request has been processed, go back to the sign-in page and sign in.
6. Confirm the request to complete the subscription transfer. The new user should then be able to sign in to the PitneyShip subscription.

If the transfer fails, please chat with us.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.