"No quotes returned from carrier"message when rating with LTL carrier SPE Freight in SendPro Enterprise

The message "No quotes returned from carrier" appears when rating with LTL carrier SPE Freight because the Ship To address has a ZIP+4 in the postal code.

Products affected: SendPro® Enterprise

Issue

When rating with LTL carrier SPE Freight, the message "No quotes returned from carrier" appears.

Cause

The Ship To address has a ZIP+4 in the postal code.

Resolution

Remove the ZIP+4 from the postal code.

UPDATED: October 19, 2026