Choosing the Hazardous Contact when shipping in SendPro Enterprise
In SendPro Enterprise versions 8.70.3 and later, you can choose a Hazardous Contact for each shipment.
Products affected: SendPro® Enterprise
In SendPro Enterprise versions 8.70.3 and later, you can choose a Hazardous Contact for each shipment. (In versions 8.70.2 and earlier, dangerous goods shipments used the active Hazardous Contact of the user's Location, and any Hazardous Helpline details sent in the request were replaced by it.)
- The Hazardous Contact menu lists the Hazardous Contacts that have been set up for your location in the Administration App. Each contact shows its name and, if set up, the signatory's name.
- Infectious substance contacts are marked (Infectious).
- Your location's active contact is selected by default, so nothing changes unless you pick another contact.
- The selected contact is sent with the shipment. Rate shopping is not affected.
- The phone number is sent to the carrier as the dangerous goods emergency contact. The Signature and Signatory Title are sent as the signatory of the dangerous goods declaration.
To change the Hazardous Contact:
- Open the MailCenter App.
- In the Hazardous Options section, select the desired contact from the Hazardous Contact menu.
If you need additional Hazardous Contacts added for a location, contact us.
UPDATED: October 29, 2026