Global eCommerce Cross-Border Shipping Support - Amazon

Get detailed tracking events and carrier information for your package(s):

open tab Track a Package



For Amazon deliveries outside the US


Visit and select “Orders” (or “Your Orders” on the Amazon app) to track the parcel shipments.

- For final mile carrier information please visit

- Enter your tracking number which begins with PBX

- Select “Track” to visit the carrier’s website.

Note: For non-tracking issues, call Amazon: 001 888-280-4331 or follow this link to Customer Service -


UPDATED: November 04, 2019